FAQ — Everything You Need to Know
General
Where is Orelli Paris made?
Every formula is Formulated in France 🇫🇷 · Next Gen Korean Skin Science 🇰🇷 and dermatologically tested for Indian and global skin.
Are your products vegan and cruelty-free?
Are Orelli products safe for all skin types?
Yes . All are dermatologically tested, formulated to suit sensitive, normal, oily, and dry skin.
Orders & Shipping
How long does delivery take?
India: 3–7 business days. International: 7–15 business days depending on region.
Do you ship globally?
Yes . Orelli ships worldwide. Duties/taxes may apply outside India.
When will I receive the invoice for my order?
Yes. Unopened products may be returned within 7 days. If damaged, replacements are free.
Payment
Credit/Debit cards, UPI, Paytm, NetBanking, PayPal (for global orders).
Yes, across most pin codes in India.
Subscription
Yes . Subscribers receive surprise deluxe minis and early access to new launches.
Product Use
How soon will I see results?
Most see visible radiance in 2–4 weeks. Consistency is key.
How soon will I see results?
Yes, though most of our products are multi-active one-step solutions (so you don’t need 5 bottles).